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CommView® for Mitel®

Mitel Call Accounting – @Comm Corporation is a member of the Mitel Solutions Alliance (MSA), formerly the MiSN program, and has developed interface advantages based on the development relationships formed by this partner program.

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CommView is a universal telemanagement solution for telephone expense control, call tracking and activity reporting. CommView also offers expense management, traffic analysis, toll fraud detection, departmental productivity reporting, security and personnel call productivity for both VoIP IP PBX and legacy PBX systems.

Two powerful and easy to use versions - a premise-based application or as a secure cloud computing service. CommView supports both VoIP and legacy PBX and IP-PBX systems, regardless of brand, technology, network size or number of locations.

CommView for Mitel delivers reports in a seamless consistent format from any mix of Avaya^®, Cisco^®, Mitel^®, NEC^®, Nortel^®, ShoreTel^® systems or from other manufacturers with available CDR (Call Detail Record). CommView supports organizations of any size, with unlimited sites and any mix of PBX & IP-PBX brands. Regardless of mix of technology or manufacturer, CommView reports are in a single, consistent format. Learn more details about @Comm's CommView compatibility with other major manufacturers here.

Mitel CDR is downloaded via protocols and specifications including RS-232 SMDR port access, OPS Man integration and TCP/IP for the 3100 and 3300 as well as the Mitel 5000 / Inter-Tel Axxess.

Are you a Mitel Reseller? CommView is available for purchase through the DataNet CommSource comprehensive product suite. Details available here.

CommView for Mitel is available in two easy to order and use versions:

CommView

Premises-based Call Accounting application.

CommView is available as a Windows-based software system, supplied in an easy to set up and use bundle configuration, including @Comm support and training.

CommView's Single User bundle is a workstation-based application that is generally run by a telecom manager for administration as well as report management.

CommView Multi-User bundle is a web-server application which includes CommView WebReporter allowing reports to be requested and viewed by authorized personnel via browser.

CommView H supports the needs of resale organizations from small hotels to large resorts where guest revenue is as critical as staff productivity, security and telecom service optimization. With a flexible Property Management System interface, multi-tier tax and profit reporting, hospitality organizations can have their unique needs met without giving up the functionality that benefits SMB and enterprise organizations.

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CommView Web

CommView Web
(Cloud Computing)

SaaS (Software-as-a-Service) Web-Based Call Accounting solution.

CommView Web is available as a web subscription service that eliminates hardware costs, software licenses & support expense.

CommView Web supports organizations of any size, unlimited sites, located anywhere and any mix of PBX & IP-PBX brands with CDR.

Regardless of mix of brand or technology all reports are consistent in content and appearance.

Subsets of this full Call Accounting solution include:

CommView Audit
CommView Traffic, and
VoIP Readiness Assessment

CommView Web supports organizations of any size, unlimited number of sites and any mix of PBX & IP-PBX brands with available CDR anywhere.

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